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TERMS & CONDITIONS

TERMS OF SALE

All orders placed by Client for any and all products of S. BRAVO SYSTEMS, Inc. shall be subject to these Terms of Sale (“Terms”). No additional or different terms or conditions or any modifications, or amendments to these terms shall be binding upon S. BRAVO unless specifically agreed to in writing by an authorized representative of S. BRAVO. Any additional or different terms proposed by Client in a purchase order or any other communication, now and hereafter, shall not apply. All orders from S. BRAVO must be written. Any changes to existing orders must be written, and shall not be binding on S. BRAVO until accepted by an authorized representative of S. BRAVO.

TERMS OF PAYMENT

Shipment within the Continental United States All shipments are FOB S. BRAVO’s facilities in Commerce, California. All risk of loss shall pass to client as soon as shipped by S. Bravo.

Standard payment: Net 30 days.

All applicable federal, state and local taxes will be included in the total billed by S. BRAVO, unless Client provides a valid exemption certificate prior to billing.

1. Quotations

Quotations are valid for the period of 30 days from the date on the quote, for the quantities indicated at the time of the quote. Any typographical or clerical errors on the part of S. BRAVO are subject to correction.

2. Custom Orders

Custom orders are any orders that do not conform strictly to the products specified in this catalog. Custom orders will be fabricated as agreed by S. Bravo upon special arrangement, and will be subject to additional costs.Custom orders cannot be canceled once Client has authorized the drawings and signed off on the custom order. Custom orders fabricated as agreed cannot be returned to S. BRAVO.

3. Engineering Fee (relative to custom parts)

S. BRAVO’s may assist in designing a solution around a site condition or an application of use, at additional cost. Unique problems require specialized consideration, review of support materials and site conditions, and evaluation of material selection and verification of measurements. Once the scope of the project has been identified, S.BRAVO will provide an estimate of the engineering fees according to the assumed conditions, which might later be adjusted depending upon actual conditions found in the field.

4. Cancellations

Client may not cancel or delay delivery without express written approval of S. BRAVO obtained in advance of the due date. Client will be responsible for any and all costs incurred by S. BRAVO for any order cancellation or delay in delivery.

5. Claims

Client must notify S. BRAVO in writing of any shortages or damage within five (5) business days of accepting delivery of the S. BRAVO shipment, and include photos and other appropriate documentation of any non-conforming shipment. Written specification of the amount any damages claimed for any shortages in shipments, corrections, or other deductions must be submitted within five (5) business days from receipt of product. Any and all flaws or damage are to be noted on the BOL upon receipt of shipment.

6. Returned Goods

Client must obtain authorization from S. BRAVO before any goods will be considered or accepted for return.Upon authorization, S. BRAVO will provide a return authorization number. Items are eligible for return within 120 days or less from the original ship date. All return transportation charges and arrangements are the responsibility of Client. Any and all returns must include the documentation information from the original purchase, including invoice number and ship date.

Returned goods are subject to inspection and evaluation by S. BRAVO for approval before credit will be issued. For any and all approved returns, S. BRAVO will apply a restocking charge of 15% of the value of the original order. Specialty manufactured products (including factory-installed fittings and conversion frames) or modifications created by added items are not eligible for return. Standard products must be returned in S. BRAVO’s original packaging, with all contents complete and in resalable condition. S. BRAVO does not accept returns on adhesives, lamination kits, or seals.

7. Delays

S. BRAVO shall make all reasonable efforts to adhere to the planned shipping schedule provided to the Client. However, S. BRAVO shall not be liable for any damages or loss incurred by Client for failure to meet with the shipping schedule provided, or for any delay associated with natural disaster, weather, insurrection, strike or similar cause.

8. Will Call

All “Will Call” orders will be available for pick-up from the S. BRAVO, located at 2935 Vail Ave, Commerce, CA, 90040. An S. BRAVO Customer Service Representative will contact you to arrange the date and time for your pick-ups. Hours of operation are Monday- Friday, 7:30 am – 4:00 pm. Will Call orders that have been confirmed will be invoiced within three (3) days.

9. Taxes, Fees, and Duties

Client, shall be responsible for payment of any applicable taxes, fees and duties, to be paid either directly or via reimbursement to S. BRAVO. Any claim for exemption by Client, if applicable, shall be effective only after S. BRAVO is in receipt of proper exemption forms, and in no event following delivery, installation or performance.

10. Limitation of Liability

Regardless of the circumstances, S. BRAVO shall not be liable to Client for any incidental, special or consequential damages, damages for lost profits or similar liability. S. Bravo’s total liability for damages under any order shall not exceed the price allocable to the goods or services giving rise to the claim.

11. No Agency

Nothing in any order shall be construed to render S. BRAVO in any way or for any purpose a partner, joint venturer, fiduciary, associate or in any relationship with Client, other than as that of buyer and supplier. Neither party is authorized to act as an agent for the other.

12. Controlling Law

Any order shall be governed by the law of the State of California.

13. No Waiver

S. BRAVO’s failure to enforce or insist on performance of any of the terms or conditions of an order shall not operate as a waiver of that or any other right.

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“Accessibility Statement” for SBravo.com

Bravo Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Bravo Inc. takes the following measures to ensure accessibility of SBravo.com:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Assign clear accessibility targets and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. SBravo.com is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of SBravo.com. Please let us know if you encounter accessibility barriers on SBravo.com:

We try to respond to feedback within 3 Business Days.

Technical specifications

Accessibility of SBravo.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

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